Community Accounts Specialist (Inside Sales)
Remote
Full Time
Customer Experience
Entry Level
Representing Public Media across the country
Live What You Love.
In our world, community accounts are the small businesses, local nonprofits, and community events that put the “public” in public media. They have big dreams, but small budgets with little opportunity for growth, but they love public radio and can’t wait to hear their message on their favorite stations.
If you love your community and want to help small, quirky businesses and nonprofits connect with the public radio station you listen to every day, we need to talk!
Your Success Representing Community Accounts Will Be Measured By:
- Sponsor Management - Work an account list across multiple markets, learn about a broad array of small businesses and nonprofits, and use these insights to offer timely expertise on broadcast solutions and effective messaging to help your clients succeed and grow revenue for public radio. May include email, phone calls, zoom meetings, or even human-powered chat-box conversations, oh my!
- Sense of Adventure - Build and maintain positive relationships with sponsors and colleagues as this team reinvents modern sales for public radio stations around the country.
- Love for all things process – Track and manage your activity by documenting activity in our CRM and work to improve the systems to continue to help even more small businesses, local nonprofits, and community events succeed.
Your goal is to manage the workflow of the small community account from the first contact until they process their order through our automated, self-serve, patent-pending Gateway.
You’ll spend your day engaging with community accounts via phone, email, and chat while you help them navigate the process of setting up a broadcast campaign to engage loyal public media fans just like you...
And at the end of the day, you’ll rest assured knowing you helped someone with big dreams and a small budget access a powerful audience in an economical, effective way. You didn’t waste their time or money, and the sponsor, the station, and ultimately the listener will benefit.
Who You’ll Work With
The community accounts team led by Katherine Breger. The rest of the small and mighty team is made up of other community account specialists across the country helping keep the public in public media alive. Coast to coast and pound for pound, the Team is reinventing modern sales for public radio, including the debut of the patent-pending, self-serve scheduling system, the Gateway.
You’ll also be supported by the amazing folks at Market Enginuity to help you excel in your new role.
You Have What It Takes If You
- Willing to make outbound calls to qualified leads
- Strong process orientation and ability to follow standard procedures
- Have strong interpersonal and communication skills, and a history of developing trusted relationships
Benefits
| Fully Remote Role | Health Benefits | Company Paid Life Insurance | |
| Generous PTO | Dental Benefits | Company Paid Identity Theft Protection | |
| Volunteer Time | Vision Benefits | ||
| 401(k) | Discount Programs | 10-National Holidays | |
| Company Paid Disability insurance | |||
Bring Your Whole Self To Work. Each Day. Everyday.
As leaders in mission-driven media, we seek talent as unique as the audiences we help our clients reach. That’s why we are committed to a culture of inclusion where individuals from every walk of life feel respected, are treated fairly, provided work-life harmony and an opportunity to excel. Our mindful objectives include curating a diverse workplace where we invite authenticity, encourage curiosity, and treasure collaboration.
So, bring yourself to Market Enginuity – your skills, experiences, ideas – where your whole self is welcome.
Learn More About Us
Market Enginuity fuels mission-driven, educational, and inspiring independent media to benefit stations, producers, sponsors, and audiences.
For over two decades we’ve been building the largest team in the country that specializes in corporate sponsorship sales. The passion is still personal and carried by
more than 140 people ingrained in the communities where we live and work, and the
stations we support with our contributions. Market Enginuity attracts the best people who together create the standard of excellence for corporate support in public media across the country.
You can learn more about us on our website: https://marketenginuity.com/about-us/
Don’t have all the experience? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Market Enginuity and Soundrise we are dedicated to building a diverse and inclusive workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.
$20.00 - $23.00 an hour based on qualifications and location.
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